Privacy Policy

Abrasifs Hi-Tech Inc. ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit abrasifshitech.online or engage our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, phone number, and company name when you submit a form or contact us.
• Billing information (where applicable) for paid services.
• Communications you send us, including project briefs and feedback.

Automatically Collected Information

• IP address, browser type, device information, and operating system.
• Pages visited, time spent on the site, and referral sources.
• Cookies and similar tracking technologies (see our Cookie Policy).

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and deliver services you request.
• Send you updates, proposals, invoices, and project-related communications.
• Improve our website, services, and user experience.
• Comply with legal obligations and protect our rights.
• Send marketing communications — only with your consent, and you can opt out at any time.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

• Service providers: trusted third parties who assist in operating our business (e.g., hosting, analytics, payment processors), bound by confidentiality obligations.
• Legal requirements: when required by law, court order, or to protect the rights, property, or safety of Abrasifs Hi-Tech or others.
• Business transfers: in connection with a merger, acquisition, or sale of assets, in which case appropriate notice will be provided.

4. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Data portability in machine-readable formats.
• Lodge a complaint with a data protection authority.

To exercise these rights, contact us at support@abrasifshitech.online.

7. Children's Privacy

Our website and services are not directed to children under 13 (or the equivalent age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

8. International Data Transfers

Your information may be processed in Canada and other countries where our service providers operate. By using our services, you consent to these transfers, subject to appropriate safeguards.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last updated" date. Material changes will be communicated through appropriate channels.

11. Contact Us

If you have questions, concerns, or requests about this Privacy Policy, please contact us:

• Email: support@abrasifshitech.online
• Phone: +1 (437) 886-2842
• Address: 295 Montée de Liesse, St-Laurent, QC H4T 1P5, Canada